- JJillI do not recommend this productRated 1 out of 5 stars21 hours ago1 Star
My permanent bracelet broke again a week after the repair. I’m so disappointed
Was this helpful?Grayling1 hour agoJill!! I'm so sorry this happened. Our chains are typically *very* durable, so I'm led to believe something must be wrong with the chain itself. In the thousands of permanent customers we've welded, yours is one of a handful of instances we've had where the chain isn't up to our quality standards. I'll shoot you an email so we can get you in and taken care of. Again, I'm so sorry. We will make it right!! -Katy - TJTracie J.Verified BuyerI recommend this productRated 5 out of 5 stars8 months agoRe weld
She did a wonderful job!
Was this helpful? - EHElla H.Verified BuyerI recommend this productRated 5 out of 5 stars11 months agoStunning
I bought the baguette shaped, moissanite stone. To add to a bracelet I had. Its quality is unmatched and it’s absolutely stunning. I am obsessed. It took a gorgeous chain to another level
Was this helpful? - GFGabby F.Verified BuyerI recommend this productRated 5 out of 5 stars1 year agoReplaced an older chain
I got my initial chain in February. It was a dainty style gold chain that sparkled and was perfect.
Unfortunately, 5 months in, it mysteriously broke off during my sleep!
I booked an appointment to get it re-welded. Unfortunately, they no longer had that chain because they noticed it stretched too much. (Which is true! I got it resized within the first 3 weeks due to that!)
They refunded me my payment of my first bracelet and let me pick out a new chain. I only paid the difference and I love it.
It took the jeweler a few times to get the weld perfect (she insisted and she was super sweet about saying she didn’t like the way it was settling).
I love my new bracelet. It’s not as dainty as my previous, but has a similar style and affect.
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